We are here to guide you in your journey to better hearing and provide you with support every step of the way.
Our certified hearing care professionals conduct free, comprehensive hearing tests with same-day results.
Our customers tell us what a difference our approach to care makes in their lives. In fact, it’s this feedback—along with years of specialised training and real-world experience—that fuels our commitment to truly personalised hearing care.
HDip HAA, M.I.S.H.A.A, BSCH Project Management, BSc Engineering, MSc in Hearing, Balance & Communication
Sarah Sheehan is an esteemed member of our Learning and Development team who joined Hidden Hearing in 2018 as an audiologist. Sarah’s career has seen her work in a wide range of areas within the company and she is committed to providing education about audiology and keeping abreast of current audiology trends.
Audiology standards and the delivery of service care have gone through a paradigm shift in recent years. As technology continues to grow, the team at Hidden Hearing are building and nurturing centres of excellence.
“We want a patient-centric approach where we encourage multidisciplinary approaches to hearing healthcare to ensure the best outcome of support for our patients,” says Sarah.
I have been working with Hidden Hearing for many years. We provide a professional, expert service, treating patients with dignity and respect. We earn our patients trust and enjoy lifelong relationships, providing free aftercare services for hearing aid users. I hold a BC-HIS Dip HAA, and as a practising audiologist, I keep up to date with the latest practices, research, and innovations. Audiology is about making long-term connections with patients, building relationships and trust. That is what we do here at Hidden Hearing. It's encouraging to witness the dramatic change in a patient as lives recharge with new energy and enthusiasm.
.jpg?rev=1a2f48821d2d4394b810262a45ed3bd5)
/audiologists_5483.jpg?rev=d948a0e8059242aab8a1cc0af6a3e0b3)
Sandra Cassidy joined the Hidden Hearing Customer Services Team in 2002 as a repair and Customer Services Representative. In 2006 she was appointed Customer Services Manager.
Sandra takes great pride in reading the numerous testimonials received from patients who have taken the time to write to the customer services team to thank them for changing their lives and helping them to hear better.I became an audiologist to help change lives and to show people how hearing aids can greatly improve their quality of life. My work affords me the privilege of meeting, diagnosing, and treating patients of all ages with diverse audiological conditions. Not only that, but I also form life-long relationships with patients who avail of Hidden Hearing's free aftercare services, which is incredibly rewarding.
At Hidden Hearing, we are on a mission to help more people hear better. By combining our expertise, advanced hearing technology, and comprehensive aftercare, we deliver personalised hearing care and solutions tailored specifically to each person.
Because your hearing is as unique as your fingerprint, taking a personalised approach not only helps you hear better, but also provides the optimal solution for you and your life - so you can keep living it fully.
We believe the optimal hearing solution starts with best-in-class technology but demands a personalised touch. By tailoring cutting-edge hearing aids to fit your unique needs, preferences, and lifestyle, we can maximise their benefits.
You might be wondering what takes place at a hearing assessment, such as how your hearing care expert will check for hearing loss and what you can expect to learn.
Our brief guide will provide you with a step-by-step overview so that you can be prepared for your appointment.
|
Audio |
Visual |
|
Music
|
Hidden Hearing logo
As an essential service, we remain open for all your hearing healthcare needs in the safest hearing healthcare clinics in Ireland. |
|
Music |
Watch and see how quick, safe & easy it is to have a free hearing test.
|
|
Music |
On the day of your test, a friend or family member is recommended to come along with you.
|
|
Music |
You will be greeted in the reception by one of our friendly clinic coordinators, who will ask you to sanitise your hands and sign in.
|
|
Music |
You will be asked the following questions:
New, continuous cough, high temperature or fever, loss of, or change in sense of smell or taste?
|
|
|
You will then meet your audiologist, who will bring you through to our consultation room to complete your free hearing assessment. Audiologist welcomes the customer.
|
|
Music |
To complete your free hearing assessment. Your audiologist will begin by asking you about your medical history in order to find out more about your hearing concerns and lifestyle factors.
Audiologist talks with the customer and starts the physical ear exam and hearing test. |
|
Music |
Your audiologist will also conduct a physical ear exam of your ears.
Zoom in on the results of the hearing test.
|
|
Music |
Your audiologist will make a recommendation based on these results.
Audiologist finishes the consultation.
|
|
Music |
If there is hearing loss detected, we will assist you in choosing the best hearing aid solution to suit your needs.
The audiologist opens the door for the customer as they leave.
|
|
Music |
Hidden Hearing
Book a FREE hearing test today Call 1800 370 000 or email info@hiddenhearing.ie
|
Hearing care is a journey, not a destination. Providing ongoing care & support ensures we can continue to personalise your hearing experience even after you’ve left the clinic.
